Please take a few moments to capture the energy and excitement when nearly 450 healthcare professionals came together as a community of learners at the 2017 HQI Annual Conference to commit to best care.
To learn more about the 2018 annual conference taking place October 28-30 in Huntington Beach, click here.
Over 400 hospitals across California will have the opportunity to accelerate quality improvement across the state. California’s Hospital Quality Institute (HQI), a national leader in addressing quality improvement issues to improve care, will be starting its first pilot phase of the Hospital Quality Intelligence Initiative (HQI2) on the ArborMetrix platform. HQI2 will be a one-stop source for all California hospitals to obtain timely, actionable intelligence to drive their quality improvement efforts.
In an effort to help California hospitals improve their HCAHPS scores, HQI has begun exploring factors associated with variation in HCAHPS scores across hospitals.
As a first step, this report looks at how hospital HCAHPS response rates and mean top-box scores vary across regions, and how response rates and mean top-box scores are related to each other across California hospitals.