2015 Hospital Quality Institute Conference
respect reliability resilience

Event

2015  HQI Conference Summary

Thank you for making the  2015 HQI Annual Conference a huge success. We hope you enjoyed it as much as we did.
 

Click here to view the 2015 HQI Conference Summary along with the 2016 Opportunity Prospectus.

We hope you will join us and your fellow healthcare colleagues in San Diego at the 2016 HQI Annual Conference, November 2-4! 

HQI 2015 Conference Presentations

Pre-Conference Presentations (11/11/2015)

Click Here for Creating the Culture of Safety: Respect, Reliability, and Resilience (1 of 2)
 

Click Here for Creating the Culture of Safety: Respect, Reliability, and Resilience (2 of 2)

Click Here for Managing Behavior that Undermines a Safety Culture

Conference Presentations (11/12/2015)

Click Here for The Changing Landscape of Patient Safety

Click Here for Respect, Reliability, Resilience – Building & Sustaining a Learning Organization

Click Here for Improving Perinatal Care in California

Click Here for Data Sanity and the Business Case for Improvement 

Click Here for the World Cafe: Advancing Patient & Family Engagement in California

Click Here for HAIs Have Met Their Match: Coordinated Prevention Strategies & Practices (1 of 3)

Click Here for HAIs Have Met Their Match: Coordinated Prevention Strategies & Practices (2 of 3)

Click Here for HAIs Have Met Their Match: Coordinated Prevention Strategies & Practices (3 of 3)

Click Here for Simple Changes to Improve Event Response, Causal Analysis & Risk Mitigation

Click Here for Creating Surgical Teams of High Reliability

Conference Presentations (11/13/2015)

Click Here for Harnessing the Power of Zero

Click Here for Upstream of Respect & Reliability in Care

Overview

Join us for the 2015 Hospital Quality Institute Conference to achieve ever increasing levels of performance through a culture of respect and professionalism. Learn strategies and take home tools for achieving reliable care and delivering value to each patient, each time, and in each community. The content, interactive learning and networking opportunities are not to be missed.

Who should attend?
Everyone who cares about quality health care and who is committed to the respect, dignity and experience of patients and families that need and depend on us. 
 

Locations

The conference will be held at the Sacramento Convention Center, located just across the street from the host hotel, the Sheraton Grand Sacramento Hotel. The pre-conference workshop on Wednesday, November 11, will be held at the Sheraton Grand Sacramento Hotel.

Sacramento Convention Center
1400 J Street
Sacramento, CA 95814
(916) 808-5291

Sheraton Grand Sacramento Hotel
1230 J Street
Sacramento, CA 95814
(916) 447-1700

Agenda

Wednesday, November 11

Pre-Conference is made possible by the generous support of Patient Safety Movement Foundation






 

1:00 – 4:30 p.m. | Pre-Conference Workshops (choose one):

Seating is limited.

Creating the Culture of Safety: Respect, Reliability and Resilience (Session full)
Michael Leonard, MD, Managing Partner and  Allan Frankel, MD, Chief Medical Officer, Safe and Reliable Healthcare; William T. Choctaw, MD, JD, Chief Transformation Officer, Citrus Valley Health Partners

Creating a safety culture will be explored in-depth by a team of experts. What is it, how do you seek it, how do you measure it and how do you improve it? This will be a highly interactive session with tools, methods and consultations tailored to the interests of the participants and their organizations.

Managing Behavior that Undermines a Safety Culture (Session full)
William Cooper, MD, MPH, Professor of Pediatrics and Health Policy, Vanderbilt University School of Medicine

What does an organization do when individual or group behaviors undermine the best attempts to create a safe and reliable environment? This session will help you understand the relationship between behavior and outcomes, recognize behaviors that undermine a safety culture, identify organizational elements to address these behaviors, and pinpoint interventions to create change.

4:45 – 6:00 p.m. | VIP Tour of the Capitol

Join your colleagues for a private, behind-the-scenes tour of the State Capitol hosted by William J. Emmerson, DDS, former state senator and currently senior vice president, state relations and advocacy for the California Hospital Association.

Thursday, November 12

7:30 – 8:30 a.m. | Sponsor Show, Best Practices Showcase and Continental Breakfast

8:30 – 9:00 a.m. | Welcome, Overview and Remarks

Julie Morath, RN, MS, President/CEO, Hospital Quality Institute and
Joe Kiani, Founder, Patient Safety Movement Foundation

 

9:00 a.m. – 12:15 p.m. | Opening Keynotes 

The Changing Landscape of Patient Safety
Tejal Gandhi, MD, MPH, President and CEO, National Patient Safety Foundation and the Lucian Leape Institute

Dr. Gandhi describes trends and lessons learned to create safer care in hospitals, health care systems and ambulatory care settings. Her insights will inspire you to commit to creating an engaged and harm free experience for patients and the health care workforce.

Respect, Reliability, Resilience — Building and Sustaining a Learning Organization
Gary Kaplan, MD, Chairman and CEO, Virginia Mason Health System

Hear about Virginia Mason’s journey to transform health care through the Virginia Mason Production System. Dr. Kaplan will highlight the foundational elements of a safety culture and explain how to continuously improve care and eliminate defects through a commitment to respect for people and a fully engaged workforce.

Meet the Press Plenary Session
Tejal Gandhi, MD, MPH, President and CEO, National Patient Safety Foundation and the Lucian Leape Institute; Gary Kaplan, MD, Chairman and CEO, Virginia Mason Health System; Thornton Kirby, FACHE, President and CEO, South Carolina Hospital Association; C. Duane Dauner, President/CEO, California Hospital Association; Julie Morath, RN, MS, President/CEO, Hospital Quality Institute; and Kevin Riggs, Senior Vice President, Randle Communications

Mr. Riggs, an Emmy award-winning reporter and broadcast news anchor will conduct a hard hitting, “Meet-the-Press” style interview with health care quality and safety leaders, 15 years post the IOM’s To Err is Human. Bring your questions and participate in this interactive session.

12:15 – 1:30 p.m. | Hosted Luncheon 

1:30 – 3:00 p.m. | Concurrent Breakout Sessions (choose one):

Optimizing Sepsis Care: New Evidence and Measures
Sean Townsend, MD, Vice President of Quality and Safety, California Pacific Medical Center

Learn about the new evidence changing how we resuscitate patients. Get ahead of the curve and prepare for new CMS reporting requirements.

Improving Perinatal Care in California
Elliott Main, MD, Julie Vasher, DNP, RNC-OB, CNS-BC, C-EFM, and Valerie Cape, Leadership Team, California Maternal Quality Care Collaborative

California’s success in reducing morbidity and mortality is shaping the national dialogue. Hear about the lessons learned, challenges and solutions.

Data Sanity and the Business Case for Improvement
Helen Macfie, PharmD, Chief Transformation Officer, MemorialCare Health System and Gayle Sandhu, MS, FACHE, Corporate Senior Director, Quality Assurance, Scripps Health

Experts will explain how to navigate the health care landscape of increased transparency, proliferation of measures, revenues at risk, and demand for accountability for outcomes. This session will provide practical experience-based models for developing the business case for initiatives to receive the “green light” for implementation.

World Café: Advancing Patient and Family Engagement in California (Session continues into the next breakout period. Seating is limited.)
Facilitated by Jane Taylor, EdD, Improvement Advisor and Learning Designer, Institute for Healthcare Improvement and Boris Kalanj, MSW, Director of Cultural Care and Experience, Hospital Quality Institute

Participate in a facilitated, interactive session designed to tap the collective wisdom of the group through a series of conversations. World Café will offer you an open space to discuss the current state of patient and family engagement, and inspire commitment to transformative change.

3:30 – 5:00 p.m. | Concurrent Breakout Sessions (choose one):

HAIs Have Met Their Match: Coordinated Prevention Strategies and Practices
Rekha Murthy, MD, FIDSA, FSHEA, Chair, HQI’s HAI Workgroup and Medical Director of Hospital Epidemiology, Cedars-Sinai Medical Center; Lori Schaumleffel,RN, PHN, CIC, COHN-S, Performance Coordinator, HAI Program, California Department of Public Health; and Christine Martini-Bailey, RN, BSN, QI Project Lead, Health Services Advisory Group

Learn how you can engage with the improvement strategies and activities of leading organizations to prevent infections using the Centers for Disease Control’s Targeted Assessment for Prevention tool.

Simple Changes to Improve Event Response, Causal Analysis and Risk Mitigation
Rory Jaffe, MD, MBA, Executive Director, California Hospital Patient Safety Organization of HQI

Benefit from the findings of over 700,000 CHPSO safety reports to identify and mitigate risk in your organization. Learn how to identify important signals in high volume low-severity events, avoid blaming individuals while maintaining accountability, and much more.

Creating Surgical Teams of High Reliability
Molly Clopp, RN, MS, MBATM, Strategic Leader; Claire Spanbock, RN, MBA, CNOR, Regional Director

Perioperative Services; William Greif, MD, APIC for OR; and Paul Preston, MD, Anesthesiology; Kaiser Permanente Medical Group
Surgical safety champions will present the elements of their multi-year journey to assure that all surgeries are performed by highly reliable teams. Successful strategies and tools to continuously improve surgical team performance will be shared.

World Café: Advancing Patient and Family Engagement in California (continued from previous session)

5:00 – 6:00 p.m. | Networking Reception

Friday, November 13

7:30 – 8:30 a.m. | Sponsor Show, Best Practices Showcase and Continental Breakfast

8:30 – 8:45 a.m. | Welcome and Overview

C. Duane Dauner, President/CEO, California Hospital Association 

8:30 a.m. – 12:00 p.m. | Closing Keynotes

Harnessing the Power of Zero
Thornton Kirby, FACHE, President and CEO, South Carolina Hospital Association

Become inspired by the journey of leaders who have discovered that the numerical expression of a highly reliable system is zero: zero defects, zero harm, zero lapses in quality, zero health disparities. Mr. Kirby will challenge participants to harness the power of zero and strive for high reliability.

The Digital Doctor: Hope, Hype and Harm at the Dawn of Medicine’s Computer Age
Robert M. Wachter, MD, Professor and Associate Chairman of the Department of Medicine, University of California, San Francisco

Drawing from his new book, Dr. Wachter will reflect on this remarkable era in which health care – driven by $30 billion in federal incentive payments – has finally become a digital industry. He explores the peril and promise of health IT and what it means to be a clinician and a patient in the modern era.

Upstream of Respect and Reliability in Care
Rishi Manchanda, MD, MPH, President and Founder, Health Begins

Physician, public health innovator and author of The Upstream Doctors will challenge us to reignite the Hippocratic Oath by addressing the social and environmental conditions that often underlie sickness.
Dr. Manchanda will offer practical examples of how health care can collaborate across boundaries to provide equitable and human-centered care.

12:00 p.m. – 12:15 p.m. | Closing Remarks

Julie Morath, RN, MS, President/CEO, Hospital Quality Institute

Faculty

Tejal Gandhi, MD, MPH, CPPS, President of the National Patient Safety Foundation and the NPSF Lucian Leape Institute



 

Gary S. Kaplan, MD, FACP, FACMPE, FACPE, Chairman and CEO of the Virginia Mason Health System and a practicing internal medicine physician at Virginia Mason


 

Thornton Kirby, President and CEO of the South Carolina Hospital Association



 

Rishi Manchanda, MD, MPH, President of HealthBegins




 

Kevin Riggs, Emmy award-winning reporter and broadcast news anchor




 

Robert M. Wachter, MD, Professor and Associate Chair of the Department of Medicine at the University of California, San Francisco



 

Tuition

Conference Registration

DAYS ATTENDING COST
Full conference plus pre-conference
Wednesday, Thursday AND Friday
$530
Full conference
Thursday AND Friday
$450
Pre-conference only
Wednesday
$125

Registrations received after October 21 add $100.

50% discount pricing for students, medical residents and patient family advisors.

Limited number of discounts available.

For application contact HQI at (916) 552-7600.

Cancellation Policy/Late Payment: A $75 non-refundable processing fee will be retained for each cancellation received in writing by October 9, 2015. No refunds will be made after this date. Substitutions are encouraged. Cancellation and substitution notification may be emailed to info@hqinstitute.org.

Americans with Disabilities Act
If you require special accommodations pursuant to the Americans with Disabilities Act, contact HQI at (916) 552-7600.

Questions
Go to www.hqinstitute.org/hqi2015 or call (916) 552-7600.

CME/CE Credits

Continuing Education

Full attendance at each day’s educational sessions is a prerequisite for receiving continuing education (CE) credit. Attendees must sign in each day and include professional license number, if required. CE applications have made for NHAP, NAHQ and ASHRM.

Health Care Executives — The Hospital Association of Southern California is authorized to award 3 pre-conference hours and 9 conference hours of ACHE Qualified Education credit (non-ACHE) for this program toward advancement or re-certification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting an application to the American College of Healthcare Executives for advancement or re-certification.

Nursing — Provider approved by the California Board of Registered Nursing, CEP #970 for 3.6 pre-conference contact hours and 10.8 conference contact hours. (Nursing CEs sponsored by Hospital Association of Southern California.)

Quality - This program has been approved by the National Association for Healthcare Quality for up to 12 CPHQ continuing education hours.

ASHRM / CPHRM - This event has been approved for up to a total of 12.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

Physicians — This activity has been planned and implemented in accordance with the Essential Areas and policies of the Institute for Medical Quality/California Medical Association (IMQ/CMA) through the joint providership of CME Consultants and Hospital Quality Institute.  CME Consultants is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians. 

CME Consultants designates this live activity for a maximum of 12.0 AMA PRA Category 1 Credits.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Desired Outcomes:  After attending this conference, learners will be able to:

*Utilize proven strategies to create a culture of safety for patients and staff

*Design care delivery processes that enhance respect, reliability, and resilience and take into consideration communication diversities

*Apply lessons learned from successful improvement projects in California hospitals and health care systems nationwide

*Adopt the priorities for the future of health care:  patient-centered population health

 

Accommodations

The Sheraton Grand Sacramento is the host hotel for the conference. For reservations, call (800) 325-3535 and mention the “2015 Hospital Quality Institute Conference.” The discount room rate applies until October 21.

Sheraton Grand Sacramento Hotel
1230 J Street
Sacramento, CA 95814
(800) 325-3535

Sponsors

The 2015 Hospital Quality Institute Conference offers a dynamic opportunity for entities interested in networking with health care professionals. A number of conference support levels are available for the 2015 Hospital Quality Institute Conference. Act now to get the sponsorship level best suited for your organization.

Please download the sponsorship packet for more information.

Contact Claire Manneh, (916) 552-7683 or cmanneh@hqinstitute.org.

HQI thanks our current corporate sponsors for their support of the conference:

Diamond Sponsors    

               
 
Sapphire Sponsor    

based in Oakland, CA
 
Ruby Sponsors  
   
 
Topaz Sponsors    
   
   
   

Poster Presentations

Posters are sought demonstrating improvements in quality, patient safety and patient experience. Share what your team has accomplished, and how your success was achieved! Initiatives involving innovative approaches, engaging multiple stakeholders and/or providers across the continuum of care, and linking to the conference themes (Respect, Reliability, Resilience) are encouraged. Feel free to submit existing posters that were previously presented in other conference settings.

Early submissions are encouraged. Poster submissions are accepted through Friday, October 30, 2015.

To Qualify, Posters Should

  1. Be clear and well organized
  2. Address clinical and/or operational processes that can improve healthcare delivery
  3. Demonstrate efforts to achieve and sustain improvements in patient safety/harm reduction, care quality and/or patient experience. These should be practical to implement and potentially replicable in a variety of settings
  4. Include sound methodology for conducting and analyzing improvement projects
  5. Support findings with data
  6. Discuss lessons learned, barriers encountered, solutions applied, and any QI models employed
  7. Highlight links to current research and innovation relevant to the approaches, methods and tools utilized
  8. Link thematically to one or more of the conference themes – Respect, Reliability and Resilience

Review Process

  • All submitted abstracts/posters will undergo a structured review by HQI’s Conference Planning Committee.
  • Review criteria include significance of the work to the field, clarity of presentation, originality, and number of selection criteria met
  • All decisions by the HQI Conference Planning Committee are final
  • If your poster is selected, we ask that at least one individual be physically present at the conference to represent the poster

General Information

  • Accepted posters will be displayed in a designated area of the exhibit hall, which will be open to attendees during all conference hours.
  • Poster presenters are encouraged to be stationed at their posters during some of the meal and refreshment breaks to answer questions. A receptacle for business cards must be affixed to each poster with contact information of the presenter.
  • One presenter per accepted poster is eligible to register for the conference at a 50% reduced conference rate ($­­­­225).
  • Shipping, receiving, printing or assembling any poster materials before, during, or after the conference is the responsibility of the poster presenter. HQI conference staff is not able to assist with these tasks

Design and Display Requirements

  • Posters should not be smaller than 24″ by 36″ and not larger than 36″ by 48″
  • An easel will be provided, designated for your poster if selected
  • Submitters are encouraged to explore creative and innovative formats
  • Photographs, newsletters, and reports can be included with the display
  • HQI is not able to support posters with multimedia needs

Deadline to Participate

Click here to submit your request to present abstract and entry form. In addition, submit a PDF version of your poster by the submission deadline, Friday, October 30 to our FTP site (see below for directions). Early submissions are strongly encouraged.

Instructions:

  1. Go to www.dropitto.me/calhospital
  2. Enter password: cha
  3. Browse for your file(s) to upload
    1. Presentations must be titled:
      ‘2015 HQI Conference.Hospital Name.Date’
      for example:
      ‘2015 HQI Conference.ABC Medical Center.05.07.15′
  4. Click on “Upload”

Questions?

Contact Julia Slininger at (213) 538-0766 or jslininger@hqinstitute.org