Overview

Staff

Meet the team of quality professionals who share the HQI vision for patient safety and quality, which will serve as a vehicle to harmonize efforts and accomplishments, and in so doing, lead the nation in high quality, safe and reliable health care, resulting in greater value and better health.

Profile

Martha Ackman, RN, CPHQ, CPPS
Clinical Improvement Advisor

Martha Ackman returns to HQI as a Clinical Improvement Advisor for CalHEN 2.0 following successful work in CalHEN 1.0. Martha has deep experience in quality improvement and clinical leadership in a career spanning over thirty years, predominately in Southern California. Martha is a registered nurse, earning a BSN from Arizona State University. She is a Certified Professional in Healthcare Quality (CPHQ), Patient Safety (CPPS), and Healthcare Risk Management (CPHRM). Her clinical practice was in critical care nursing.

(916) 717-9824
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Asma Ahmad
Administrative Assistant

Asma has over ten years of administrative support experience, including eight years supporting executives. Her experience includes project coordination, documentation control, and database management. She has a strong background in customer service. Asma supports HQI and CHPSO with member contract and database management, and team calendar coordination, presentation development and travel arrangements.

(916) 552-7651
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Sara Bader, CPHQ, CPPS
Clinical Improvement Advisor

Sara Kaelin Bader joins us as a Clinical Improvement Advisor. She will focus her work in the HASDIC and HASC Regions. Sara holds a master’s degree of Civic Design from University of Liverpool and earned a B.A. Geography: Urban and Regional Planning from Binghamton University, New York. She is certified in healthcare quality, a certified professional in patient safety, and completed DMAIC PI training at Northwestern in Chicago.

(916) 882-1055
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Jennifer Boehne, PharmD, MHI, MPH
Safety & Reliability Clinical Advisor

Jennifer Boehne is an expert in Medication Safety and Pharmacy Informatics. She has experience working for various hospitals and health systems across the country as well as working with vendors.  

Her research interests include the use of clinical decision support to improve appropriate prescribing and dosing of medications in geriatric patients and patients with renal insufficiency.  She is also doing work on the unintended consequences of technology and using technology to help identify and prevent medication errors and adverse events.

(916) 552-7647
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Jenna Fischer, CPPS
Vice President, Regional Quality Network

Ms. Fischer joined the HQI staff through her work at the  Hospital Council of Northern and Central California. Prior to her work at the Hospital Council, Ms. Fischer worked at Lumetra Healthcare Solutions, formerly the California Quality Improvement Organization, where she was the Director overseeing the Centers for Medicare and Medicaid Services (CMS) statewide hospital, nursing home, and home health improvement initiatives.  In this position her role focused on facilitating quality and patient safety improvement projects, and managing and growing business and community partnerships and coalitions.  Ms. Fischer has over 20 years’ experience in healthcare managing quality improvement and patient safety initiatives.

(925) 746-5106
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Lindsay Graham Stowe, RN, MSN
Clinical Improvement Advisor

Lindsay Graham Stowe joins us as a Clinical Improvement Advisor for Northern and Central California. Lindsay holds a master’s of science in nursing from the University of San Francisco and a B.A. in psychology from Washington University in Saint Louis. Lindsay is leaving her position as a registered nurse in adult hematology, oncology and bone marrow transplantation, where she has lead multiple clinical improvement initiatives and patient/family engagement initiatives. She is a world traveler.

(916) 947-3089
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Rory Jaffe, MD, MBA
CHPSO Executive Director

Dr. Jaffe has extensive experience in both clinical care and health system leadership. Prior to becoming Executive Director of CHPSO, he was Executive Director of Medical Services for the University of California system. In this role, he served as the senior physician in the system, which included oversight of quality of care at the five academic health systems and the ten student health centers. He also has served on a number of federal and state advisory committees.

(916) 552-7568
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Boris Kalanj, MSW
Director of Cultural Care and Experience

Boris Kalanj joined HQI in March 2014 as Director of Cultural Care and Experience. His background includes leadership in the design and direction of patient experience programs in public and private hospital systems, and leading organizational strategies in diversity, language access, cultural competence, and care equity. Mr. Kalanj’s Master’s of Social Work from the University of Minnesota and his deep frontline experience provides expertise to connect patient, family and community needs and preferences to hospital care and services.

(916) 552-7694
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Fatemeh Kiani, BSN, MA, PhD
Director of Hospital Quality Intelligence Initiative

Fatemeh Kiani returns to HQI as the Director of the HQI Intelligence Initiative (HQI2), following a position as measurement scientist and data analyst with AHA/HRET. Fatemeh was part of CalHEN 1.0 and 2.0. She has extensive operations, academic, and consulting experience in quality improvement and performance. Fatemeh earned a B.S. in nursing in Iran, an M.A. in sociology at Lincoln University in Missouri, and a Doctorate in Epidemiology (Dr.P.H.) from Loma Linda University. She completed quality improvement training at Harvard University. Fatemeh is fluent in Farsi and English.

Profile

Shweta Krishnan, MPH
Manager, Communications and Events

Shweta Krishnan is our manager of communications and events, and joined HQI in 2015 as CalHEN 2.0 Project Coordinator. Her experience at HQI has involved close connection and communication with subject matter experts, patient safety leadership and hospital executives, as well as developing, implementing and compliance with operational strategic and financial goals. Shweta earned an MPH in Health Policy and Management from Emory University, following a BS in Biology, Neuroscience and Behavior from the University of Oregon.

(916) 552-7521
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Claire Manneh, MPH
Director of Programs

Ms. Manneh has worked in the health care industry from clinical research to consulting with some of the largest health insurers in the US. Ms. Manneh’s engagements have spanned a broad range of topics, including research design, operations, supply chain, and process improvement.  She is currently leading CHPSO’s efforts for member engagement and developing their PSO infrastructure, as well as overall program development.

(916) 552-7683
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Scott Masten, PhD
Senior Biostatistician

Scott Masten joined HQI in 2016 to help develop the Hospital Quality Intelligence Initiative (HQI2) data warehouse and advance our data processing, analysis, and reporting capabilities, as well as provide statistical consulting, program evaluation, and education for member hospitals.

(916) 552-7557
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Alicia Muñoz, MAS, FACHE, CPHQ, CPPS
Vice President, Regional Quality Network

Ms. Muñoz joined the Hospital Association of San Diego and Imperial Counties in May, 2012.

Ms. Muñoz completed her Bachelor of Science in Healthcare Administration from California State University and her Masters of Advanced Studies in the Leadership of Healthcare Organizations from UCSD. She is board certified in Healthcare Management as a Fellow of the American College of Healthcare Executives, certified as a Professional in Healthcare Quality and is a Certified Quality Auditor.

(858) 614-1541
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Sharrie Nacino
CalHIIN Project Coordinator

Sharrie Nacino joins HQI in 2016 as the California Hospital Improvement Innovation Network (CalHIIN) Project Coordinator.  She transferred from Hospital Council of Northern and Central California where she supported the Patient Safety First Program as an administrative assistant. She has over 14+ years of experience in customer service which includes 9 years in retail management  and 5 years in administrative work. She worked in direct collaboration with management teams in her past roles. She is fluent in Tagalog, native language of the Philippines.

(916) 552-7660
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Beth Rowett, MA, MHA, CPHQ
Executive Director Performance Improvement

Beth Rowett joins us as the Executive Director of Performance Improvement. Beth is a proven executive of over thirty years’ experience, most recently as Vice President Quality at Children’s Hospital of Orange County. Beth has held faculty appointments at UCSB and USC. Beth has served on the boards of the California Council for Excellence, Board of Examiners for Baldrige-based California Awards for Performance Excellence, and as Senior Examiner for The Malcolm Baldrige National Quality Award. She is Past President of the California Association for Healthcare Quality. Beth received a B.A.

(916) 552-7599
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Julia Slininger, RN, BS, CPHQ
Vice President, Regional Quality Network

Ms. Slininger has over 30 years of experience in healthcare Performance Improvement, Patient Safety, Risk Management, Infection Control, and Medical Staff Peer Review- helping providers improve processes and outcomes. Facilitating peer-to-peer learning between healthcare teams, she has led several Collaboratives in the state of California, focused on a variety of goals including Patient Safety, Infection Prevention, Surgical Care Improvement, Readmissions Reduction, and Care Transitions.

(213) 538-0766
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Kim Werkmeister, RN, BA, CPHQ, CPPS
Clinical Improvement Educator

Kim Werkmeister is a nurse leader with over twenty years in healthcare quality and patient safety. She is a national expert in the implementation of patient safety and process improvement strategies in healthcare. She is a leading contributor to the national discussion about women’s health issues and the reduction of obstetrical harm through her work with the California Maternal Quality Care Collaborative (CMQCC) as well as participation in numerous national workgroups.

(916) 606-9502
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Theresa Wheat
Director of Operations

Theresa is Director of Operations for HQI. She is a proven leader with recognized experience optimizing productivity and efficiency through holistic management of business operations, finances, administration, logistics and corporate support services. She joined the Hospital Quality Institute in 2015 and has over 25 years of experience and award-winning results in both the transportation and media research industries and successful leadership of local, national and international teams.

(916) 552-7600