Meet the team of quality professionals who share the HQI vision for patient safety and quality, which will serve as a vehicle to harmonize efforts and accomplishments, and in so doing, lead the nation in high quality, safe and reliable health care, resulting in greater value and better health.
Barbara has over 25 years of experience in health care. She spent many years providing direct patient care, primarily in obstetrics, before transitioning to clinical informatics. Barbara brings a wealth of knowledge regarding the electronic health record on topics ranging from the end-user workflow perspective to data extraction. Barbara has experience with both qualitative and quantitative research methods. She obtained her Masters and her PhD in Nursing Science Healthcare Leadership from the Betty Irene Moore School of Nursing at UC Davis.
Martha Ackman returns to HQI as a Clinical Improvement Advisor for CalHEN 2.0 following successful work in CalHEN 1.0. Martha has deep experience in quality improvement and clinical leadership in a career spanning over thirty years, predominately in Southern California. Martha is a registered nurse, earning a BSN from Arizona State University. She is a Certified Professional in Healthcare Quality (CPHQ), Patient Safety (CPPS), and Healthcare Risk Management (CPHRM). Her clinical practice was in critical care nursing.
Asma has over 15 years of administrative support experience, including ten years supporting executives. Her experience includes project coordination, documentation control, and database management. She has a strong background in customer service. Asma supports HQI and CHPSO with member contract and database management, and team calendar coordination, presentation development and travel arrangements.
Ms. Fischer joined the HQI staff through her work at the Hospital Council of Northern and Central California. Prior to her work at the Hospital Council, Ms. Fischer worked at Lumetra Healthcare Solutions, formerly the California Quality Improvement Organization, where she was the Director overseeing the Centers for Medicare and Medicaid Services (CMS) statewide hospital, nursing home, and home health improvement initiatives. In this position her role focused on facilitating quality and patient safety improvement projects, and managing and growing business and community partnerships and coalitions. Ms. Fischer has over 20 years’ experience in healthcare managing quality improvement and patient safety initiatives.
Dr. Jaffe has extensive experience in both clinical care and health system leadership. Prior to becoming Executive Director of CHPSO, he was Executive Director of Medical Services for the University of California system. In this role, he served as the senior physician in the system, which included oversight of quality of care at the five academic health systems and the ten student health centers. He also has served on a number of federal and state advisory committees.
Ashley Kaihara is Executive Assistant to President and CEO, Julianne Morath, RN, MS, CPPS. She is responsible for performing a wide variety of duties related to the activities of HQI and the HQI Board of Directors. Ashley has over ten years of administrative support experience, including eight years of supporting executives. Her experience includes human resources/payroll, project coordination, event planning and office management.
Boris Kalanj joined HQI in March 2014 as Director of Cultural Care and Experience. His background includes leadership in the design and direction of patient experience programs in public and private hospital systems, and leading organizational strategies in diversity, language access, cultural competence, and care equity. Mr. Kalanj’s Master’s of Social Work from the University of Minnesota and his deep frontline experience provides expertise to connect patient, family and community needs and preferences to hospital care and services.
Sharon Mackarness joins us as the HIIN Program Coordinator. She has a background in quality and process improvement, a master’s degree in Health Administration and a BS in Business Administration. She was certified as a Blackbelt while working for McKesson Drug Co. Prior to joining HQI, she was the senior analyst for Quality and Resources at the Judicial Council of California in their Facilities Management Unit. Sharon has also been an examiner for the California Council for Excellence in the California Awards for Performance Excellence (CAPE) program using the Baldr
Ms. Manneh has worked in the health care industry from clinical research to consulting with some of the largest health insurers in the US. Ms. Manneh’s engagements have spanned a broad range of topics, including research design, operations, supply chain, and process improvement. She is currently leading CHPSO’s efforts for member engagement and developing their PSO infrastructure, as well as overall program development.
Scott Masten joined HQI in 2016 to help develop the Hospital Quality Intelligence Initiative (HQI2) data warehouse and advance our data processing, analysis, and reporting capabilities, as well as provide statistical consulting, program evaluation, and education for member hospitals.
Julianne Morath, RN, MS, CPPS, is the inaugural recipient of the John Eisenberg Award for Individual Lifetime Achievement in Patient Safety and is President/CEO of the Hospital Quality Institute (HQI), a collaboration of the California Hospital Association and the Regional Associations.
Ms. Muñoz joined the Hospital Association of San Diego and Imperial Counties in May, 2012.
Ms. Muñoz completed her Bachelor of Science in Healthcare Administration from California State University and her Masters of Advanced Studies in the Leadership of Healthcare Organizations from UCSD. She is board certified in Healthcare Management as a Fellow of the American College of Healthcare Executives, certified as a Professional in Healthcare Quality and is a Certified Quality Auditor.
Steve Pon is a project manager with HQI, heading up Hospital Quality Intelligence Initiative (HQI2). He has over 25 years of experience in the areas of business, education, and military. He came to HQI in 2017 from California Department of Public Health (CDPH), where he headed the statewide ELR project to convert laboratory reporting to public health agencies from paper to electronic laboratory reporting (ELR). Steve earned a BS from the United States Naval Academy and MBA from Drexel University.
Beth Rowett joins us as the Executive Director of Performance Improvement. Beth is a proven executive of over thirty years’ experience, most recently as Vice President Quality at Children’s Hospital of Orange County. Beth has held faculty appointments at UCSB and USC. Beth has served on the boards of the California Council for Excellence, Board of Examiners for Baldrige-based California Awards for Performance Excellence, and as Senior Examiner for The Malcolm Baldrige National Quality Award. She is Past President of the California Association for Healthcare Quality. Beth received a B.A.
Ms. Slininger has over 30 years of experience in healthcare Performance Improvement, Patient Safety, Risk Management, Infection Control, and Medical Staff Peer Review- helping providers improve processes and outcomes. Facilitating peer-to-peer learning between healthcare teams, she has led several Collaboratives in the state of California, focused on a variety of goals including Patient Safety, Infection Prevention, Surgical Care Improvement, Readmissions Reduction, and Care Transitions.
Ms. Sparks joins HQI as a Clinical Improvement Advisor. She has over 30 years of experience in Performance Improvement and Quality, Risk Management and Patient Safety, in addition to various clinical and administrative roles. Most recently she participated as a consultant for a healthcare risk management and patient safety team and as a clinical coder for the University of California and Harvard/CRICO. Rebecca brings strong healthcare project management experience with a focus on patient safety and communication education to her work within all care settings.
Kim Werkmeister is a nurse leader with over twenty years in healthcare quality and patient safety. She is a national expert in the implementation of patient safety and process improvement strategies in healthcare. She is a leading contributor to the national discussion about women’s health issues and the reduction of obstetrical harm through her work with the California Maternal Quality Care Collaborative (CMQCC) as well as participation in numerous national workgroups.
Theresa is Director of Operations for HQI. She is a proven leader with recognized experience optimizing productivity and efficiency through holistic management of business operations, finances, administration, logistics and corporate support services. She joined the Hospital Quality Institute in 2015 and has over 25 years of experience and award-winning results in both the transportation and media research industries and successful leadership of local, national and international teams.