2018 HQI Annual Conference
October 28 - 30, 2018 in Huntington Beach, CA


Join your healthcare colleagues at the 2018 Hospital Quality Institute Conference, building on the themes of Respect, Reliability, and Resilience.


                         For the highlights from the 2017 HQI Annual
                         Conference, click here.

To view a short video capturing the highlights of the 2017 HQI Annual Conference, click here.

Conference Summary



Hotel Reservations:

The Hyatt Regency Huntington Beach Resort and Spa is the host hotel. Single and double rooms are available at a special, discounted rate of $259 + $10 Resort fee per night. For reservations call (888) 421-1442 and mention the “Hospital Quality Institute.” Reserve a room online at the Hyatt Regency Huntington Beach Resort and Spa. Don’t delay — room availability is limited. The discounted sleeping room deadline is Monday, Oct. 15, however discounted rooms could sell out prior to the deadline.

Hyatt Regency Huntington Beach Resort and Spa
21500 Coast Highway
Huntington Beach, CA 92648

If rooms are no longer available at the Hyatt, click here for other options.



October 28-30, 2018

Day 1

Sunday, October 28

12:00 – 1:00 p.m. | REGISTRATION

1:00 – 4:00 p.m. | SESSIONS (choose one):

The Next Frontier in Maternity Care: Leading the Change in California
  • Kim Werkmeister, RN, CPHQ, CPPS, Clinical Improvement Educator, Hospital Quality Institute
  • Elliott Main, MD, Medical Director, California Maternal Quality Care Collaborative (CMQCC)

In partnership with the California Maternal Quality Care Collaborative (CMQCC), this interactive session will feature a discussion about current and emerging priorities for safe maternity care and a focus on the importance of building quality improvement capacity in birthing hospitals. This three-hour workshop will provide the latest information on local and national-level maternity successes and opportunities for improvement in the areas of hemorrhage, preeclampsia, cardiovascular care in the perinatal population, healthcare disparities and other emerging priority topics.

TeamSTEPPS as Reliability Practices
  • Julia Slininger, RN, BS, CPHQ, Vice President, Regional Quality Network, Hospital Quality Institute

Learn how hospitals and health systems can incorporate TeamSTEPPS strategies into their HCRO journey and draft an implementation plan for your own organization. 


Day 2

Monday, October 29


8:30 – 9:00 a.m. | Call to Action and Introduction

  • Claire Manneh, MPH, Director, Programs, Hospital Quality Institute
  • Julie Morath, RN, MS, CPPS, President & CEO, Hospital Quality Institute
  • George Greene, Esq, President & CEO, Hospital Association of Southern California

9:00 – 10:30 a.m. | OPENING KEYNOTE

From Outerspace to Patient Safety
  • Jim Bagian, MD, PE, Physician Engineer & Former NASA Astronaut

Dr. Bagian – engineer, anesthesiologist, pilot, and NASA astronaut – shares his experience in safety between a variety of fields. Hear how to adopt the systems perspective and involve leadership in sustaining a culture of patient safety.

10:45 – 12:00 p.m. | PANEL PRESENTATION

Lessons From Air, water, and Space
  • Neil Romanoff, MD, Moderator
  • Commander Zac Alexander, MD, Eagle Eye Radiology
  • Jim Bagian, MD, PE, Physician Engineer & Former NASA Astronaut
  • Yvonne Cagle, MD, Physician, Retired U.S. Air Force colonel, Former NASA Astronaut, Consulting Professor, Stanford University

Health care quality is challenged to breakthrough and achieve reliable performance in better care, better health and lower cost. It’s a time of unprecedented change; and we have the privilege of being a part of a new generation of healthcare.


1:15 – 1:45 p.m. | Musical Happening


Celebrate the winner and finalists of the C. Duane Dauner Award with a video showcase of their achievements, and lessons learned.

2:30 – 3:30 p.m. | KEYNOTE PRESENTATION

Numbers and Narratives: Capturing the Human experience
  • BJ Bartleson, RN, MS, NEA-BC, Vice President, Nursing & Clinical Services, California Hospital Association.
  • Tracy Granzyk, MS, MFS, Director, Center for Healthcare Narrative, MedStar Institute for Quality and Safety

This plenary session will examine how to harness both hard data and narrative storytelling to capture the human experience in care, and demonstrate the caregivers’ impact on quality and outcomes. The speakers will make the case that the best heath care is created when numbers and narratives work in concert across the entire spectrum of care, from patient room to the board room.

3:30 – 4:45 p.m. | Poster PRESENTATIONS and Exhibitor SHOWCASE


Day 3

Tuesday, October 30
6:30 – 8:00 a.m. | Preventing HAI’s and Infectious Diseases, a Sunrise Breakfast Panel
  • Arjun Srinivasan, MD, physician and captain in the US Public Heath Service, Associate Director for Healthcare-Associated Infection Prevention Programs, CDC
  • Philip Robinson, MD, Director of Infection Prevention, Hoag Memorial Hospital Presbyterian

Join Dr. Srinivasan and Dr. Robinson with colleagues from CA APIC in a panel discussion on most effective strategies to support your work.



9:00 – 11:30 a.m. | KEYNOTE PRESENTATIONS

From Public Health to Community Resilience
  • Vivek Murthy, MD, Physician, Public Health Advocate, 19th Surgeon General of the United States

Emotional well-being plays an important role in our health. Dr. Murthy’s ingredients to living a connected life – empathy, optimism, and courage – are applied not only delivering care to patients, but in our day-to-day lives.

Personal Resilience in Healthcare
  • Allison Massari, Burn Survivor, Patient Experience in Healthcare 

Experience being valued, respected, and honored for your mission in healthcare while deepening your self-awareness and strengthening your resilience and passion.  Join Allison in her journey and witness the powerful results of fierce determination and tenacity in an impossible situation.

Mission Possible: improving patient experience
  • Shelly Buck, DNP, MBA, RN, Chief Operating Officer, Chief Nursing Officer, WellSpan Health

Boards can serve as partners to elevate the patient experience in healthcare organizations/ Dr. Buck will provide leadership methods to influence change in your community.


12:30 – 1:30 p.m. | KEYNOTE PRESENTATION

Prevention, Resistance, Resilience
  • Arjun Srinivasan, MD, physician and captain in the US Public Heath Service, Associate Director for Healthcare-Associated Infection Prevention Programs, CDC

Dr. Srinivasan’s future for the U.S. is one where patients are safer because healthcare-associated infections are non-existent and antibiotics are properly used. Listen in on the current state of healthcare-associated infections in the U.S. and the road ahead for preventing infections and antibiotic resistance.

1:30 – 1:35 p.m. | HQI CEO REMARKS

  • Julie Morath, RN, MS, CPPS, President & CEO, Hospital Quality Institute

1:45 – 2:45 p.m. | CONCURRENT SESSIONS (Choose One)

Respect for People: LGBTQ Patient Centered Strategies *
  • Maurice Garcia, MD, MAS, Director, Transgender Surgery and Health Program, Cedars-Sinai  Health System

Dr. Garcia will describe patient strategies to optimize patient satisfaction, safety, and cultural competence of the care environment by identifying common potential pitfalls in the care environment for LGBTQ and identify examples of resources available to providers.

*No CME credit is offered for this session.

stemming the tide of the opioid epidemic: Compassionate De-prescribing and treatment  
  • Donna Smith, MD, Medical Director, Virginia Mason Medical Center
  • Hannah Snyder, MD, Project Lead, Support for Hospital Opioid Use Treatment (SHOUT), Addiction Medicine Fellow, UCSF at Zuckerberg San Francisco General
  • Mark Vrahas, MD, Chair, Department of Orthopaedics, Cedars-Sinai Medical Center

Healthcare workers will learn about compassionate communication techniques, treatment support for hospitalized patients with opioid use disorder and using virtual reality as a tool to offer alternative interventions.

Making Data Sing!
  • Judith Berg, PhD, RN, FAANP, Education  and Training in Resuscitation and Trauma, Rady Children’s Hospital San Diego
  • Glenn Billman, MD, Chief Medical Safety Officer, Rady Children’s Hospital San Diego
  • Kathleen Sweeney, DNP,CNS,CPNP,  Manager of Clinical Education and Magnet Program, Rady Children’s Hospital San Diego​
  • Seema Shah, MD, Clinical Director, Emergency Department, Rady Children’s Hospital San Diego​

This team from Rady Children’s Hospital San Diego will provide a rapid fire how-to on  how to avoid double-dealing data displays, how to write a winning abstract, and how to present a poster with pizazz.

3:00 – 4:00 p.m. | CONCURRENT SESSIONS (Choose One)

know Sepsis: From Detection to Recovery
  • Trish Cruz, RN, BSN, PHN
  • Andre Vovan, MD, MBA, Critical Care Medicine Specialist, Hoag Memorial Hospital Presbyterian, and St. Joseph Hoag Health

Sepsis prevention is a significant challenge for patients and healthcare patient safety programs. This team will review their journey to decrease sepsis mortality and will provide the specifics that led to their sustainable improvements.

Frontiers in Personalized Medicine
  • Stephen Kingsmore, MD, DSc, President & CEO Institute for Genomic Medicine, Rady Children’s Hospital San Diego

Rady Children’s Institute for Genomic Medicine is transforming Pediatric Intensive Care through genetic analysis to deliver exact diagnosis and targeted treatments. Learn about Rapid Whole Genome Sequencing (rWGS), bio-informatics analysis and clinical interpretation. Learn about this compelling and cutting edge work that aims to deliver precision pediatric medicine throughout children’s hospitals.

A Health Equity Lens on Patient Safety and Quality
  • Kirsten Bibbins-Domingo, PhD, MD, MAS, Chair of Epidemiology and Biostatistics, Vice Dean for Population Health and Health Equity, UCSF School of Medicine

The session will provide a framework for health equity, explore the relationship between equity and quality, and offer approaches to improving health equity through a focus on quality and patient safety.


Faculty at the 2018 Annual Conference includes:

Commander Zac Alexander, MD – CDR Alexander is currently serving as Regional Director of Patient Safety, Navy Medicine West, advancing the culture of safety and high reliability across 12 medical and dental facilities around the Pacific Rim. DR Alexander has also served as the vice-chair of radiology at Naval Medical Center San Diego, and as Department Head of Radiology, Naval Hospital Camp Pendleton.

Jim Bagian, MD, PE – Physician, engineer, and former NASA astronaut, Dr. Bagian currently serves as Director of the Center for Healthcare Engineering and Patient Safety at the University of Michigan and applies human factors engineering principles to make healthcare safer, more effective, and efficient.

BJ Bartleson, RN, MS, NEA-BC – Vice President, Nursing & Clinical Services, California Hospital Association. BJ is recognized statewide and nationally as a nurse leader with more than 40 years of experience as a Chief Nurse Executive, educator, researcher, clinician, manager and expert in multiple areas of acute patient care management and nursing practice.

Glenn Billman, MD – Dr. Billman is the Chief Quality Officer at Rady Children’s Hospital San Diego. He is responsible for identifying and implementing initiatives aimed at improving patient care quality, leading continuous improvement programs throughout the organization, strengthening data and information capabilities of the organization and championing a data driven environment.

Kirsten Bibbins-Domingo, MD – Dr. Bibbins-Domingo’s work focuses on racial, ethnic, and income differences in manifestations of chronic disease and effective clinical, public health, and policy interventions aimed at prevention. She leads the UCSF Cardiovascular Disease Policy Model group.

Shelly Buck, DNP, MBA, RN – Dr. Buck recently served as the Vice President of Patient Care and Chief Operating Officer/Chief Nurse Executive at WellSpan Health. She has been a member of the WellSpan for approximately 5 months and prior to this position spent 12 years with Bon Secours Health System.  

Yvonne Cagle, MD -  Dr. Cagle is a family physician, retired U.S. Air Force colonel, and one of the first African-American women selected for NASA’s astronaut program. She is a consulting professor for Stanford University’s department of cardiovascular medicine and its department of electrical engineering. 

Maurice Garcia, MD, MAS – Dr. Garcia’s evidence-based research on gender-affirming surgery has been recognized around the world. His clinical outcomes research, surgical device design, and scientific research; he also has made leading contributions to the establishment of quality metrics and best practices that are unique to gender affirming surgery.

Stephen Kingsmore, MD, DSc – Dr. Kingsmore is President/CEO of the Rady Children’s Institute for Genomic Medicine, San Diego, which is implementing pediatric genomic medicine on an unprecedented scale. He was a Medscape Physician of the year in 2012, and received the 2013 Scripps Genomic Medicine award and 2013 ILCHUN prize of the Korean Society for Biochemistry and Molecular Biology. Time magazine ranked his rapid genome diagnosis one of the top 10 medical breakthroughs of 2012.

Elliott Main, MD – Dr. Main has a 30 years career in maternal-fetal medicine and is professor of Obstetrics and Gynecology at Stanford University. From its inception 10 years ago, Dr. Main has directed the California Maternal Quality Care Collaborative, better known as CMQCC. He also is the Chair of the California Pregnancy Associated Mortality Review Committee.  In 2013, Dr. Main received the ACOG Distinguished Service Award for his work in quality improvement.

Allison Massari – Ms. Massari, having journeyed to the extremes of human endurance, provides a voice for the power of resolute kindness and perseverance, and tools for courage, compassion, and resilience in the face of challenges.

Vivek Murthy, MD – Physician, public health advocate, entrepreneur and one of the youngest Surgeon Generals in US history, Dr. Murthy addresses social determinants of health and the future of healthcare.

Julia Slininger, RN, BS, CPHQ – Ms. Slininger has over 30 years of experience in healthcare Performance Improvement, Patient Safety, Risk Management, Infection Control, and Medical Staff Peer Review-helping providers improve processes and outcomes. Master Trainer for the TeamSTEPPS teamwork training program, Julia has worked with over 40 hospitals to improve multidisciplinary teamwork in the day-to-day patient care environment.

Arjun Srinivasan, MD – Dr. Srinivasan, infectious disease physician and captain in the US Public Heath Service, is Associate Director for Healthcare-Associated Infection Prevention Programs at the CDC and champions antibiotic stewardship.



Click here to download the registration form.

Tuition includes continental breakfasts, lunches, education sessions, exhibit show and reception, and continuing education. Onsite registrations and any unpaid registrations as of the date of the meeting will be charged an additional 10% fee.

Hospital Members of:

CHA, Hospital Council, HASC, or HASDIC



Healthcare professionals/stakeholders




Vendors (no exhibit booth)

Contact HQI to Register

Contact HQI to Register


Click Here

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Hospital Association Staff $585 $585

Group discounts: Groups of 5 receives 6th registration free (non-refundable, single source of payment). For group discount, contact HQI at (916) 552-7600.

50% discount pricing for students, medical residents, patient/family advisors and birthing hospitals. Limited number of discounts available. For application, contact HQI at (916) 552-7600.

Confirmations: A confirmation will be emailed to all registrants.

Cancellation Policy/Late Payment: A $75 non-refundable processing fee will be retained for each cancellation received in writing by October 1, 2018. No refunds will be made after this date. Substitutions are encouraged. Cancellation and substitution notification may be emailed to info@hqinstitute.org.

Photo Release: HQI will photograph this event. If you prefer not to be photographed, please email HQI at info@hqinstitute.org.

Americans with Disabilities Act
If you require special accommodations pursuant to the Americans with Disabilities Act, contact HQI at (916) 552-7600.

CME/CE Credits

Full attendance at each day’s educational sessions is a prerequisite for receiving continuing education (CE) credit. Attendees must sign in each day and include professional license number, if required.


Provider approved by the California Board of Registered Nursing, CEP# 16793, for 14.5 contact hours.

Continuing Medical Education

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council on Continuing Medical Education (ACCME) through the joint providership of California Medical Association/Institute for Medical Quality (CMA/IMQ) and Hospital Quality Institute (HQI). The California Medical Association/Institute for Medical Quality is accredited by the ACCME to provide continuing medical education for physicians.

The California Medical Association/Institute for Medical Quality (CMA/IMQ) designates this live activity for a maximum of 13 AMA PRA Category 1 creditsTM . Physicians should claim only the credit commensurate with the extent of their participation in the activity.


The 2018 Hospital Quality Institute Conference offers a dynamic opportunity for entities interested in networking with health care professionals. A number of conference support levels are available for the 2018 Hospital Quality Institute Conference. Act now to get the exhibitor level best suited for your organization. View the HQI Exhibitor prospectus.

Contact Claire Manneh, (916) 552-7683 or cmanneh@hqinstitute.org.

HQI thanks our current exhibitors for their support of the conference:

Diamond Level


Emerald Level

Sapphire Level

Ruby Level

Topaz Level

Poster Presentations

Click here to view the accepted posters.

Speaker Presentations

Click here to access speaker presentations.


HQI offers scholarships and discounts in a number of ways:

  • Students, medical residents, and patient/family advisors receive 50% off discount on conference tuition
  • Selected posters will receive 50% off discount on conference tuition
  • Groups of 5 receives 6th registration free (non-refundable, single source of payment).
  • Maternity hospitals receive 50% off conference tuition through a generous grant from the California HealthCare Foundation. Click here for requirements and short application. A limited number of scholarships are available.
  • Rural hospitals and children’s hospitals were eligible to receive 50% off conference tuition through a generous grant from the Gordon and Betty Moore Foundation. The application is now closed.

 To receive any of these discounts, contact HQI at (916) 552-7600 for more details.


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