Past Webinars
Past Webinars
Did you miss a webinar or want to catch up on previous offerings? HQI updates past webinars on a monthly basis.
The Impact of Bias on Quality and Patient Safety
Patient Safety Awareness Week 2020
Despite decades of evidence and thousands of studies demonstrating racial and ethnic inequalities in health care quality and safety, there has been limited progress towards correcting this problem. The lack of progress is especially disturbing in light of the fact that clinicians, providers and health care organizations deeply and sincerely want to provide high quality and safe care to all their patients. This talk focuses on the overlooked factors that are at the root of our lack of progress.
Medication Reconciliation Optimization: Cleaning up the wRECk
UC Davis Medical Center found that medication errors and discrepancies were widely prevalent at their institution. In line with studies from other institutions, up to 70% of patients have errors on their medication lists when admitted to the hospital. Their preliminary assessments were demonstrated with patients averaging over 5 discrepancies per admission. These discrepancies are carried downstream throughout hospitalization with impacts felt during transitions of care. The literature suggests that 0.9% of discrepancies lead to serious patient harm.
Quality Transparency Dashboard: October 2019
This webinar will present the seventh quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on five specific publicly available quality metrics.
Quality Transparency Dashboard Q&A: March 2019
This webinar will present the fifth quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Quality Transparency Dashboard Quarterly Update: March 2019
This webinar will present the fifth quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Intro Webinar: Hospital Quality Intelligence Initiative
Attend a webinar to learn about the Hospital Quality Intelligence Initiative (HQI2). HQI2 brings together disparate data sources and integrates them a single statewide quality improvement platform to provide hospitals and health systems with access to reports and benchmarking tools that will fuel improvement using data that is timely, clinically relevant, standardized, and valuable in advancing care.
Prediction of Cardiorespiratory Compromise on Hospital General Care Units: Are We There Yet?
Summary
<p>Patients recovering from surgery on a hospital’s general care unit have core vital signs checked once every 4–6 hours, which leaves them unmonitored 96 percent of their total time spent on the general care floor. Vital signs deteriorate 6–12 hours before cardiac and respiratory arrests occur creating a ‘window of opportunity’ for early detection and intervention.
Quality Transparency Dashboard Quarterly Update: November 2018
This webinar will present the fourth quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Quality Transparency Dashboard Quarterly Q&A: August 2018
This webinar will present the third quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Quality Transparency Dashboard Quarterly Update: August 2018
This webinar will present the third quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Journey to a Quiet Night Webinar Series
Looking for effective ways to minimize noise, promote healing, and increase your HCAHPS scores on Quietness of Hospital Environment? This 2-webinar series is for you!
Webinar 1: June 8, 12 Noon – 1 pm
This webinar presented the latest research and proven evidence-based best practices for mitigating noise in hospitals.
Speaker:
Erik Miller-Klein, PE, INCE Board Certified Acoustical Consultant
Recording and Slides
Quality Transparency Dashboard Quarterly Q&A: May 2018
This webinar will present the second quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics.
Quality Transparency Dashboard Quarterly Update: May 2018
This webinar will present the second quarterly release of the Quality Transparency Dashboard developed by the Hospital Quality Institute, through a partnering agreement between the Hospital Quality Institute, the California Hospital Association, and Patient Safety Movement Foundation. The Quality Transparency Dashboard supports and facilitates transparency on specific publicly available quality metrics. Following the webinar, HQI will email the hospital-specific Quality Transparency Dashboards to 355 California acute care CHA and regional association member hospitals.
HCRO Webinar Series
Learn more about the webinar dates, presenters, objectives and registration links by clicking on each topic. To apply for CEs, CLICK HERE
Achieving Reliability in Healthcare: What Does It Really Take?
The HCRO Path to Sustainable Reliability
Presenter
Julie Morath, RN, MS, CPPS
President & Chief Executive Officer
Hospital Quality Institute
HQI Patient Safety Awareness Week Webinars
March 12-16, 2018
Healthcare quality professionals at Hospital Quality Institute (HQI) proudly join the Institute for Healthcare Improvement and the National Patient Safety Foundation, and those around the country in celebrating Patient Safety Awareness Week, March 12-16.
The week brings greater recognition for the healthcare quality profession and the contributions and impact these professionals make in their organization for patient safety and patient experience.
Implementation of UV Disinfection: A Targeted Approach to Reduce Hospital HAI Rates
Free Webinar – Register Now
Thursday, December 8, 2016
12 PM PST
Learn how Norton Audubon Hospital in Louisville, KY implemented pulsed-xenon UV disinfection with a goal of reducing C.diff, MRSA, and other hospital-acquired infections. Join us for this illuminating webinar and learn:
CalHEN 2.0 C. difficile Webinar
Overview
Join us at the lunch hour on Wednesday, May 18th for a webinar with national subject matter expert Dr. Kalvin Yu as he delves into Clostridium difficile pathophysiology, rates, and mitigation strategies, including information on antibiotic stewardship, environmental cleaning, contact isolation and hand hygiene, as well as the latest updates on high risk demographics.
National Patient Safety Awareness Week
Our presenter, Martha Ackman defined reliability and resilience, as well has provided an update on CalHEN 2.0.
Supporting Vaginal Birth and Reducing Cesareans through Data-Driven Tools
California hospitals are invited to join the California Maternal Quality Care Collaborative (CMQCC) webinar on Supporting Vaginal Birth and Reducing Cesareans through Data-Driven Tools. The webinar will introduce California hospitals to the upcoming CMQCC toolkit, collaborative and data tools designed to support reductions in cesarean birth rates—all provided at no cost to California hospitals in 2016.
2016 PSF Kick-off Webinar
To Register for the 2016 PSF Kick-off Webinar:
When: January 20, 2016
Time: 8:30am
Click
here to register
OR
When: January 21, 2016
Time: 12:15pm
Click
here to register
HQI Webinar: From Empathy to HCAHPS
Empathy, and its reliable expression in health care interactions, is a key driver of patient experience. Success is directly linked to HCAHPS scores on such domains as communication with doctors and nurses, responsiveness of hospital staff, pain management and recommendation of hospital. Empathy is a skill that can be enhanced and developed in individuals, and nurtured in organizations.
Reducing Noise, Improving Experience, Promoting Healing: Exemplary Efforts in California Hospitals
Is noise level in patient care areas one of the lower scoring HCAHPS domains for your hospital? Are you working on reducing noise as part of enhancing the healing environment?
You are not alone! California hospitals have worked hard to address the issue of noise, yet the scores on the HCAHPS question “During this hospital stay, how often was the area around your room quiet at night” remain a full 10 percentage points lower in California than in the nation as a whole (51% vs. 61% top-box score).
Release of the National Action Plan to Combat Antibiotic-Resistant Bacteria
The White House
Today, the White House released a comprehensive plan that identifies critical actions to be taken by key Federal departments and agencies to combat the rise of antibiotic-resistant bacteria.
Recording Available: Understanding Populations to Improve Care and Reduce Readmissions
VHATV: November 13, 2014
VHATV produced a live webcast entitled, Understanding Populations to Improve Care and Reduce Readmissions on November 13, 2014. Panelists included Dr. Bruce Seigel of the EHEN, Dr. Knitasha Washington of the NCD and Dr. Paul McGann along with moderator, Dr. Robert Dean from VHA. The discussion focused on the use of data to support an enhanced understanding of the needs of the populations served. The impact of social determinants on health status was discussed through a video from Dr. Richard Lichtenstein of the University of Michigan.
Strategic Communications Webinar
Presented by CalHEN
“Strategic communications” is a critical component to QI programs and initiatives. To be effective and sustainable, these programs requires institutional buy-in.
Clinicians are often challenged to communicate the purpose and importance of the QI program to peers, as well as potential allies and detractors in other departments. Keeping any QI program effective requires institutional buy-in and culture change, and that is not possible without developing a compelling message and then delivering it effectively throughout the institution.
Partnership Across the Organization
Bedside to Boardroom
Patient Family Engagement. What is it? Where do you get it? What does it look like? Where do I start? From the IOM to the Institute for Healthcare Improvement, CalHEN and hospital associations across the country are calling for Patient Family Engagement as a strategy for meeting quality, safety and patient experience goals. There is limited information on how to create this engagement at the hospital level. This webinar provides case studies of methods hospitals are using to engage patients and families in the clinical relationship. In addition, the value of creating pathways for patients and families to engage with the hospital leadership for improvement is highlighted. Current strategies for establishing partnerships were shared as well as some jumping off points, for organizations just starting on this journey to engagement.
Getting to the Finish Line
CalHEN Webinar
Presented March 26, 2014
The California Hospital Engagement Network (CalHEN) will host a free webinar to highlight the accomplishments of HEN hospitals since the initiation of the HEN program in April 2012 and to introduce upcoming program activity. With the Partnership for Patients (PfP) program ending this year, we will present learning and sharing opportunities to help drive hospitals towards achieving the 40/20 PfP goals.
Webinar Audio
AHA/HRET VAE webinar
Presented March 6, 2014
This webinar reviewed focused, efficient approaches to reduce VAE, which included the Ventilator Associated Pneumonia (VAP) bundle and the ABCDE bundle. Participants will heard from national subject matter experts and peer leaders at AHA/HRET HEN hospitals. The presentation included references related to the VAE change package and top ten check list.
How to Start a Patient Advisory Council: Class 101
This webinar focused on the “How to’s” of developing a Patient Advisory Council at your hospital. Lessons learned and critical elements of this program were discussed including: preparing and educating hospital staff; logistic, structure and role of an Advisory Council; and most importantly who to approach, screen and interview to represent the patient and family perspective.
Pre-Operative Body Wash
Reducing Surgical Site Infections
Originally presented Thursday, September 5, 2013
This webinar reviews the role that normal skin flora plays in the development of a surgical site infection and the goal of pre-operative skin cleansing. Benefits and risks associated with chlorhexidine gluconate (CHG) showers shall be discussed. Barriers and human factors challenges associated with surgical site infections shall be reviewed.
- View Slides
- CHG Patient Flyers
- Huang Decolonization ICU NEJM 5_29_13
- IHI Hip Knee SSI Healthcare Exec Sept_Oct 2013
- IHICHG Patient Flyers
- IHI How to Guide Prevent SSI Hip Knee Arthroplasty
- IHI Project JOINTS – CHG Bathing
- Preop Skin Preparation Patient Instructions Canton
- Ryder Poster
- Skin Antisepsis
- Read more
Developing An Effective High Alert Medication Program
Focus On Heparin
Originally presented Tuesday, August 27, 2013
Nothing About Me Without Me
Putting the Patient in Patient Safety
Are you unsure how to approach adding a Patient Safety Advisor on your hospital Patient Safety Committee? Does the idea cause concern among clinical or administrative staff? Have you added this new advisor role and now have concerns or questions about gaining improved quality outcomes?
This Patient/Family Engagement Webinar May Be For You!
Nurses’ Risk Without Using Smart Pump Technology
Adverse Drug Events Webinar Series
Originally presented Tuesday, June 4, 2013
39 is Fine: Ending Early Elective Deliveries
Originally presented Thursday, May 30, 2013
Learn how Sharp Grossmont Hospital is reducing Early Elective Deliveries (EED) using an interdisciplinary approach. Share in the data collection process, lessons learned and practical tips acquired along their successful journey. This webinar will outline the key components to developing an effective program to decrease the number of EEDs.
Are You Ready?
Demystifying the Affordable Care Act’s PSO Mandate
Originally presented May 20, 2013
CHPSO invited members and non-members to join Rory Jaffe, MD, MBA, Executive Director of CHPSO, as he helped demystify one of the Affordable Care Act’s (ACA’s) least-understood mandates during a free webinar.
Health insurance exchanges, a key component of the ACA, will require participating hospitals to:
Poor Gylcemic Control During Hospitalization
A Rational Approach at a Time of Uncertainty
Originally presented Wednesday, April 24, 2013
Controlling glycemic levels in a hospital setting can be challenging when considering all of the variations associated with insulin therapy and oral hypoglycemic agents. Learn how UCSF is redefining best practice in managing glycemic levels in hospitalized patients.
Protecting Patients from Fall Injury
VHA Innovation Community
Originally presented April 15, 2013
This session is designed to introduce you to a community of learning to both analyze and shift fall prevention programs to protect patients from injury. An overview of the state of science in fall prevention and injury protection will set the stage for new tests of change for clinical practice, patient education, and environmental safety. Participants will learn about a population-based approach to protection from injurious falls, along with strategies to increase patient engagement and program evaluation.
STOP Patient Falls
Originally presented February 11, 2013
Recording of CalHEN presentation by Sharp Memorial Hospital on their fall prevention program with a focus on connecting the dots between assessment and intervention, sharing of the STOP fall prevention sign and the use of SMART goals to support staff engagement. Watch this recorded webinar presented by Verna Sitzer, MN, RN, CNS and Judd Feiler, MS, PT.
Download the presentation slides to follow along with the recorded presentation.