Privacy Policy


Web Site Privacy Policy

Pursuant to California Business & Professions Code Section 22575-22579. Effective August 10, 2016


HQI is committed to protecting information disclosed through this website. Your use of this website, or any inquiry or comment you send, may be disclosed to HQI affiliates and authorized entities solely to advance the mission and purpose of HQI.

Information Use

The information you provide is used to respond to your comment or inquiry and to provide various services to you.


This website collects information about your browser type, browser version, operating system and IP address, which is technical information shared by your browser automatically. We also collect information on which documents you request and the pages you view at this site. We keep personal information on the identity of an individual visitor if you or your company has provided the information at any time whether provided electronically, in writing or verbally.


We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. A secure third-party service provider handles credit card transactions. After a transaction, your credit card information will not be stored on our server.

Personal Identifying Information

We collect personally identifiable information. We may ask for your name, street address, city, county, state, zip code, e-mail address and may request your telephone number. In the case of mailing lists, we will ask for your e-mail address. If you make a purchase, we will ask for your credit card number or bank account information. You are able to unsubscribe at any time from a mailing list.

Personally identifying information includes, but is not limited to, your:

  • Name
  • Company or Organization
  • E-mail Address
  • Password
  • Title
  • Address
  • Web Address


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety.

We do not require that you register for general access to our website. We collect any personally identifiable information from any information you or your company submit or otherwise provide to us and the information automatically provided by your browser. If you choose to register as a member or to sign up for one of our mailing lists, your registration information will be permanently stored and used. Your registration information may be added to or combined with other personally identifiable information that we have already collected.


If you sign up for one of our mailing lists and decide to unsubscribe, your information will not be deleted from our servers, but you will be removed from the mailing list.


Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information

When using this website, cookies will be placed on your computer. The cookies are used to facilitate the interaction between you and our web pages and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.. These cookies are used to collect or store information on you and track you if you return to our website. The cookies are permanent and will not be deleted when you exit your browser.

You can prevent cookies from being placed on your computer by accessing your browser’s preferences menu and deleting existing cookies. There also are commercial programs available to help you manage cookies. Before taking such steps, you should be aware that some websites, including ours, will not work properly if you choose to block the placement of cookies on your computer. You will need to decide whether enabling cookies outweigh privacy concerns.

You can also opt out of some of those cookies through activating the Do Not Track functionality in your web browser.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Any changes in this privacy policy will be posted at least 30 days prior to the change taking effect. Any information collected under this current policy will become subject to the terms of the revised privacy policy when effective. All new information collected, if any, would also be subject to the revised privacy policy. An archive of previous policies is available on this site.


If you have questions about this policy or feel that we have acted in violation of this policy, please contact us or write us.

Hospital Quality Institute
1215 K Street, Suite 800
Sacramento, CA 95814
(916) 552-7600