The Quality Quarterly


The Quality Quarterly

HQI produces a quarterly newsletter intended to support health care quality and patient safety professionals’ work by providing information on clinical developments, opportunities to learn from your peers, and new technologies to help you work more effectively. The newsletter is distributed in March, June, September, and December. To subscribe, please email

Quality Quarterly Article

Last Chance to Submit 2019 Event Data to CHPSO

Each year, CHPSO provides members with an update of the safety event reports submitted to the CHPSO database. Under a federal law, CHPSO provides a protection to hospitals by collecting safety event data. In turn, CHPSO analyzes these data from member organizations and provides specific feedback to hospitals and shares general, de-identified information with the health care community. To be included in this year’s analysis, events must be submitted by Jan. 31. For a list of members, visit the CHPSO website

With questions or for more information, contact

Quality Quarterly Article

New HQI Data Analytics Platform Offers Consolidated Data, Benchmarking Tools

At October’s annual conference, HQI launched the Hospital Quality Improvement Platform — a system that consolidates disparate data sources into a single, statewide platform. Its reports and benchmarking tools fuel improvement with intelligence, providing hospital leaders with invaluable quality performance analytics.

To date, 339 hospitals have been contacted for participation; of those, 185 responded favorably. Eighty hospitals are conducting an internal level review, while four have already executed agreements and are submitting data.

Quality Quarterly Article

2020 Vision: The Future of HQI

In the coming year, HQI will continue to provide member support on pressing patient safety issues, including a particular focus on three main areas:

Data Enrichment

Vast amounts of data are available through hospital submissions (from California and, soon, 19 other states) and state systems. Both CHPSO and HQI are uniquely positioned to engage in a predictive analytics initiative that will be able to detect “signals” in patient safety and quality improvement trends. These trends will then be disseminated to member facilities so they may take necessary action and reverse any adverse effects.

Joy and Meaning

Health care employees are faced with ever-increasing pressures and stresses, leading to unprecedented levels of burnout. The results are increased turnover, low employee satisfaction, and significantly increased possibilities for patient harm. HQI will embark on an initiative to improve communication, support staff involved in stressful events, and foster a Just Culture that supports the principles of high reliability. Expected outcomes include:

  • Increased incident reporting
  • Lower turnover rates
  • Improved employee satisfaction rates
  • Greater employee satisfaction
  • Decreased costs
  • An improved overall patient safety environment

Opioid / Methamphetamine Crisis

HQI is exploring partnership opportunities to combat the current crisis. Offering our extensive data resources and ability to convene more than 400 member organizations, HQI will engage in a yet-to-be determined initiative to tackle this national and state emergency.

Quality Quarterly Article

President’s Message

Leadership in quality and patient safety.

Those six words are more than the Hospital Quality Institute’s tagline. They’re the foundation of what we do every day and serve as a constant reminder of our goal to help you deliver the safest, highest-quality care possible. They’re the words that push us to be better than the day before — because the people you care for depend on you, and you depend on us.

None of this is possible without the exceptional women and men who choose to work in hospitals.