Journey to a Quiet Night Webinar Series


Looking for effective ways to minimize noise, promote healing, and increase your HCAHPS scores on Quietness of Hospital Environment?  This 2-webinar series is for you! 

Webinar 1: June 8, 12 Noon – 1 pm

This webinar presented the latest research and proven evidence-based best practices for mitigating noise in hospitals.  


Erik Miller-Klein, PE, INCE Board Certified Acoustical Consultant

Recording and Slides 

Click here for the Recording and here for the Slides.

Webinar 2: June 15, 12 Noon – 1 pm

This webinar will provide practical examples from two hospitals that have successfully improved patient experience by addressing hospital noise.


Aiaan Matthew Luciano, RN, BSN – 3C Unit Based Shared Governance Chair
Aileen Naungayan, RN, BSN, CMSRN, WCC- 3C Nurse Manager
VA Palo Alto Health Care System, Palo Alto, CA
Kim Deynaka, RN, MBA, Director of NICU & NICU Operations,
CHI Franciscan Health at St.  Joseph  Medical  Center, Tacoma, WA


Click here for the Recording and here for the Slides.

Learning Objectives:   
Upon attending both webinars, participants will be able to:

  •  Understand how hospital soundscape impacts patients and staff
  • Understand “quiet” as an adjective that describes experience, and delineate between “good sounds” and “bad sounds”
  • Describe effective mitigation strategies (including dedication of time for uninterrupted sleep, sound masking, better alarm management and others)
  • Propose an approach for noise mitigation in their own hospitals