Nothing About Me Without Me
Putting the Patient in Patient Safety

Webinar Presented July 2, 2013

Are you unsure how to approach adding a Patient Safety Advisor on your hospital Patient Safety Committee? Does the idea cause concern among clinical or administrative staff? Have you added this new advisor role and now have concerns or questions about gaining improved quality outcomes?

This Patient/Family Engagement Webinar May Be For You!

Healthcare executives and clinical leaders recognize the important role patients and their families play in redesigning clinical processes to improve patient outcomes and reduce harm.  Kaiser Permanente will share with you how to get started; characteristics of an effective patient safety advocate; lessons learned and the impact on clinical outcomes since involving patients and their family on the Patient Safety Council.  Join Dr. Suzanne Graham, RN, Arlene Pergamit, RN, from Kaiser San Diego, and two of their Patient Safety Advisors as they assist you in creating or evolving your Patient Safety Council to reduce patient harm.

Program Objectives

  • Define key principles of Patient and Family Centered Care
  • Identify why Patient and Family Centered Care is important to us as an organization
  • Identify the approach(s)  Kaiser Permanente has taken to involve patients and families in clinical process
  • Recognize and learn to overcome the barriers that prevent organizations from setting up a Patient Safety Council
  • Learn how to utilize the Member/Patient Advisory Council Task List

Recorded Webinar

Click Here to download the PowerPoint presentation and use the audio link below to follow along.

** To play the audio player, place your cursor over the audio player and press the “play” button.


Suzanne Graham, RN, PhD, Executive Director, Patient Safety, California Regions – Ms. Graham is a graduate of the Kaiser Permanente Advanced Leadership Program and the IHI Patient Safety Officer Executive training program.  She is a member of several national patient safety groups including the Joint Commission National Patient Safety Advisory Board.  In 2006 Suzanne received the first National Patient Safety Foundation Chairman’s Medal in recognition of leadership in patient Safety.

Arlene Pergamit, San Diego Patient Advisory Board Coordinator

Mike Adamson, Patient Safety Council Member

Frank Haag, Patient Safety Council Member